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Meaningful
Service
Sustainability
July 2009 |
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Dear “Meaningful
Service" Colleague,
At
the this year’s National Conference on Volunteering
and Service, a VISTA member asked, “How can I
provide something meaningful that will last beyond my
term of service? Time is so short.” This issue
of On-The-Go eTA gives you tips on working efficiently
by identifying community assets and leaders. Then, based
upon the service experience of you and volunteers, work
together and write an action plan for next year. Click
on the titles on the right to read about…
Map the Assets to Attain the Goals
Search for Leaders to Sustain the Project

Engage
Volunteers to Draft Future Plan
For any questions or ideas about meaningful service,
contact Campaign Consultation, Inc. through OntheGo@CampaignConsultation.com
for more information. You can still access previous
issues of On-the-Go eTA by clicking on the back issues
at the bottom of the page.
Map
the Assets to
Attain the Goals
As
soon as possible, check with your organization to see
if a community asset map has been completed within the
past two years. If not, prepare a community asset map
as soon as possible to work efficiently in achieving project
goals during your short term of service.
Community Asset Mapping helps you determine what assets
already exist within a community. Asset Mapping identifies
resources – talents, skills, tangible products/services,
capacities – already in the community. The focus
is on what attributes are present to reach goals, not
what is missing.
This "capacity-based" approach is effective
to help communities realize what resources they have and
as a result, are able to control. The community is free
to be more targeted in seeking resources from the outside.
Get your service-term off to a good start – interview
people, observe, listen, visit and walk through your community.
You are urged to click
here and download Finding Your Community Assets worksheet
to help you inventory community skills and resources.

Search
for Leaders to
Sustain the Project
As you’ve identified the sources of strength in
individuals and institutions through community mapping,
you’ve probably encountered potential leaders. Use
the chart below and the left column to identify leadership
qualities and why they are important to the sustainability
of the work begun.
| Leadership
Qualities |
The
Importance |
Understands
the culture, politics and systems
|
Such
a leader can be your strongest ally and supporter.
This understanding will help ensure that the community
initiative succeeds and that you’re rarely
blind-sided.
|
| Listens
|
A
leader who listens and is genuinely interested in
what people have to say, generates trust, increased
comfort and productive results.
|
| Holds
attention |
S/he
is a great communicator to whom people enjoy listening
and responding
|
| Has
peer respect |
People
respect the leaders’ skill, knowledge-base,
integrity, etc. The pros and cons of ideas are explored
through thoughtful discussion. People are able to
disagree and remain respectful.
|
Click
here to read more about some recognizable qualities
of good leaders.

Engage
Volunteers to
Draft Future Plan
Engage
leaders and volunteers early on in developing the project
to help assure the work continues after you are gone.
If they’ve been involved since the beginning,
their buy-in will help to sustain the project as long
as the response is required.
In addition, approximately two months prior to your
service term ending, ask staff or volunteer project
leaders to provide input in developing strategic actions
for the next year. Here are some components to include
….
 |
Project
Overview
A written description of the problem, the needed
response and how the project is designed to fulfill
that response. List the accomplishments and existing
impact or the outcome being sought.
Project Goals
Work with volunteers to calibrate project goals
and action steps within the mission and capacity
of the organization for the next year.
Budget
Provide a budget that shows actual and next year’s
projections and that detail sources of income and
expenditures.
Resource Development
Under the project budget income section, indicate
revenue generated from fees, annual fundraising
campaign, events, proposals, etc. Develop background
data with a written record of current and prospective
donors’ giving histories, contact information
and volunteer solicitors. Engage volunteers to update
the monthly resource development action timeline
that includes existing project communications, agency
publications, events, stakeholder appeals, proposal
due dates, etc.
Detailed Project Action Timeline
Using the estimated budget and next year’s
resource development plan, craft a master planning
calendar and timeline. Create a detailed list of
all the things one will need to do to create a successful
project initiative. Include major items to be completed
each month; the steps or actions to be taken; who
is responsible; the expected end dates and the status.
|
Click
here for additional project planning and implementation
tools used for planning the MLK Day of Service.

Let
us know
Let
us know about your experience in leaving a meaningful
project ready for future impact. Contact
OntheGo@CampaignConsultation.com
We would be happy to answer questions or to give you
more support.
Thank you for your interest in On-The-Go eTA. We encourage
you to send this and other issues of OTG
eTA
to friends and colleagues who would benefit from the
information. Also, if you’re on information-overload,
you may request email
removal.
Otherwise OTG e-TA will be back soon with another edition.

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Search
for Leaders to Sustain the Project (cont’d)
| Leadership
Qualities |
The
Importance |
Believes
in initiative
|
Community
members can tell whether a leader is committed to the
project. They tend to follow the modeled behavior.
|
| Takes
responsibility |
A
good leader revels in the joy of accomplishment and contributing
to other people’s well-being.
|
| Prepares
to succeed |
A
well–informed leader is willing to prepare to respond
respond effectively to questions from the community, media,
and other volunteer leaders.
|
| Is
fearless |
“Chutzpah”
(a.k.a. audacity) is an excellent quality. Good leaders
are mission-driven and therefore unapologetic in seeking
commitment and support.
|
| Handles
rejection |
The
community leader does not give up asking for what is needed.
Since about 7 out of 10 asks are likely to have negative
responses, they know how to take rejection in stride.
|
| Has
high standards |
The
community and peers trust the leader to respond in a morally
and ethically correct manner.
|
| Manages
conflict |
An
excellent leader is skilled at managing conflicts necessary
in navigating the tricky waters of community politics.
S/he provides practical solutions to community problems
without alienating stakeholders and will help you to minimize
mistakes.
|

Resources
eOrganizer
eOrganizer is an interactive clearinghouse for the latest
and greatest web instruments of change. This GIZMO shows you
how to maximize free and inexpensive online tools and resources
to mobilize people around issues and within organizations.
Structured around eight categories important to community
organizing, it offers descriptions and provides access to
many of the most current web arenas and strategies for bringing
groups together to create community change.
http://www.campaignconsultation.com/GIZMOs/eorganizer/index.html
The National ASK (Awareness, Skills, Knowledge) to Sustain
Institute, sponsored by Corporation for National and
Community Service, provided by Campaign Consultation, Inc.
1998, 2002.
The CNCS Resources Now! National Institute, sponsored
by Corporation for National and Community Service, provided
by Campaign Consultation, Inc. 2005-07.

Learning
Products and Services
Sustainability:
OntheGo@CampaignConsultation.com is designed to give
information fast on building capacity. Use this online support
for advice from a fundraising professional.
Contact OntheGo@CampaignConsultation.com
VISTA
Campus:
VISTA Campus is an online learning environment for
the VISTA community. The aim is to support you in your development
throughout and beyond your VISTA service. The Campus includes
self-paced tutorials and courses, reference materials, discussion
boards, a campus bookstore and more to help improve your
skills and connect with other VISTAs. To access the site,
go to http://vistacampus.org
and select the “VISTAs” option. You will need
to create an account to access the content and discussion
boards.
GIZMOs:
(Giving Information for Zooming Mission Objectives)
GIZMOS are resource and fund development tools for you and
your volunteers. They are tangible products in packets,
pocket brochures, CD-ROMs, games, etc. They feature a myriad
of fundraising topics such as The Case for Support, an interactive
online resource. View and use our newest GIZMOs at www.CampaignConsultation.com/gizmosplash
The
Chronicle of Philanthropy:
Everyone who comes to a Resources Now! National Institute
gets a free subscription to the Chronicle for a year. Participants
in CNCS Campaign Consultation workshops receive the latest
issue free of charge plus a $20 discount on one year’s
subscription.
Workshops/Clinics:
The Corporation for National and Community
Service (CNCS), through its T/TA service provider Campaign
Consultation, Inc., offers a three-hour workshops and clinics
for those interested.
WebWizard:
CNCS sponsors this new service that
Campaign Consultation provides to assist programs and projects
in maximizing their websites for program, client, volunteer
and fundraising needs.
Online
Courses/Webinars:
Web course delivery of topics pertinent to resource
development such as — Build Fundraising Volunteer
Champions and Cause Related Marketing and
Corporate Partnerships.
Available
through the Resource Center at http://www.nationalserviceresources.org

Read
Back Issues of OTG e-TA

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