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Meaningful Service
Sustainability

July 2009
 

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Dear “Meaningful Service" Colleague,

At the this year’s National Conference on Volunteering and Service, a VISTA member asked, “How can I provide something meaningful that will last beyond my term of service? Time is so short.” This issue of On-The-Go eTA gives you tips on working efficiently by identifying community assets and leaders. Then, based upon the service experience of you and volunteers, work together and write an action plan for next year. Click on the titles on the right to read about…

Map the Assets to Attain the Goals
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Search for Leaders to Sustain the Project
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Engage Volunteers to Draft Future Plan

For any questions or ideas about meaningful service, contact Campaign Consultation, Inc. through OntheGo@CampaignConsultation.com
for more information. You can still access previous issues of On-the-Go eTA by clicking on the back issues at the bottom of the page.

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Map the Assets to
Attain the Goals

As soon as possible, check with your organization to see if a community asset map has been completed within the past two years. If not, prepare a community asset map as soon as possible to work efficiently in achieving project goals during your short term of service.

Community Asset Mapping helps you determine what assets already exist within a community. Asset Mapping identifies resources – talents, skills, tangible products/services, capacities – already in the community. The focus is on what attributes are present to reach goals, not what is missing.

This "capacity-based" approach is effective to help communities realize what resources they have and as a result, are able to control. The community is free to be more targeted in seeking resources from the outside.

Get your service-term off to a good start – interview people, observe, listen, visit and walk through your community. You are urged to click here and download Finding Your Community Assets worksheet to help you inventory community skills and resources.

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Search for Leaders to
Sustain the Project

As you’ve identified the sources of strength in individuals and institutions through community mapping, you’ve probably encountered potential leaders. Use the chart below and the left column to identify leadership qualities and why they are important to the sustainability of the work begun.

Leadership Qualities The Importance
Understands the culture, politics and systems
Such a leader can be your strongest ally and supporter. This understanding will help ensure that the community initiative succeeds and that you’re rarely blind-sided.

Listens A leader who listens and is genuinely interested in what people have to say, generates trust, increased comfort and productive results.

Holds attention S/he is a great communicator to whom people enjoy listening and responding

Has peer respect People respect the leaders’ skill, knowledge-base, integrity, etc. The pros and cons of ideas are explored through thoughtful discussion. People are able to disagree and remain respectful.


Click here to read more about some recognizable qualities of good leaders.

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Engage Volunteers to
Draft Future Plan

Engage leaders and volunteers early on in developing the project to help assure the work continues after you are gone. If they’ve been involved since the beginning, their buy-in will help to sustain the project as long as the response is required.

In addition, approximately two months prior to your service term ending, ask staff or volunteer project leaders to provide input in developing strategic actions for the next year. Here are some components to include ….


2 Project Overview

A written description of the problem, the needed response and how the project is designed to fulfill that response. List the accomplishments and existing impact or the outcome being sought.

Project Goals

Work with volunteers to calibrate project goals and action steps within the mission and capacity of the organization for the next year.

Budget

Provide a budget that shows actual and next year’s projections and that detail sources of income and expenditures.

Resource Development

Under the project budget income section, indicate revenue generated from fees, annual fundraising campaign, events, proposals, etc. Develop background data with a written record of current and prospective donors’ giving histories, contact information and volunteer solicitors. Engage volunteers to update the monthly resource development action timeline that includes existing project communications, agency publications, events, stakeholder appeals, proposal due dates, etc.

Detailed Project Action Timeline

Using the estimated budget and next year’s resource development plan, craft a master planning calendar and timeline. Create a detailed list of all the things one will need to do to create a successful project initiative. Include major items to be completed each month; the steps or actions to be taken; who is responsible; the expected end dates and the status.

Click here for additional project planning and implementation tools used for planning the MLK Day of Service.


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Let us know

Let us know about your experience in leaving a meaningful project ready for future impact. Contact OntheGo@CampaignConsultation.com We would be happy to answer questions or to give you more support.

Thank you for your interest in On-The-Go eTA. We encourage you to send this and other issues of OTG eTA to friends and colleagues who would benefit from the information. Also, if you’re on information-overload, you may request email removal. Otherwise OTG e-TA will be back soon with another edition.

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Map the Assets to Attain the Goals

Search for Leaders to Sustain the Project

Engage Volunteers to Draft Future Plan


Tips for the Times

Parents of children are the most invested in community success. If you really want to understand community, meet the parents.


Visit the VISTA Campus for more information...

  • VISTA Viewfinder
    See the latest issue

  • Featured eGIZMO
    (Giving Information for Zooming Mission Objectives)
2 Business World Travel Kit:
An important tool for making connections within and beyond your community, the Business World Travel Kit GIZMO provides innovative strategies for meeting your program’s goals. The interactive learning format includes a Virtual Guide Book, Map, Passport, and Checklist to take you.


 

Resources

Sustainability Learning Products and Services:

Past issues of
On-The-Go eTA

Online support at OnTheGo@
Campaign
Consultation.com

The Chronicle of Philanthropy

Workshops / Clinics

Online Courses / Webinars

Web Wizard

The 5 Cs

VISTA Viewfinder


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“They say time changes things, but you actually have to change them yourself. “

– Andy Warhol, 1928-1987
American painter, author, record producer and avant-garde film-maker.

 
For more information, contact: Campaign Consultation Inc. 2819 Saint Paul Street, Baltimore MD 21218-4312 USA
Success@CampaignConsultation.com
www.CampaignConsultation.com
 


Search for Leaders to Sustain the Project (cont’d)

Leadership Qualities The Importance
Believes in initiative
Community members can tell whether a leader is committed to the project. They tend to follow the modeled behavior.
Takes responsibility A good leader revels in the joy of accomplishment and contributing to other people’s well-being.
Prepares to succeed A well–informed leader is willing to prepare to respond respond effectively to questions from the community, media, and other volunteer leaders.
Is fearless “Chutzpah” (a.k.a. audacity) is an excellent quality. Good leaders are mission-driven and therefore unapologetic in seeking commitment and support.
Handles rejection The community leader does not give up asking for what is needed. Since about 7 out of 10 asks are likely to have negative responses, they know how to take rejection in stride.
Has high standards The community and peers trust the leader to respond in a morally and ethically correct manner.
Manages conflict An excellent leader is skilled at managing conflicts necessary in navigating the tricky waters of community politics. S/he provides practical solutions to community problems without alienating stakeholders and will help you to minimize mistakes.

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Resources

eOrganizer

eOrganizer is an interactive clearinghouse for the latest and greatest web instruments of change. This GIZMO shows you how to maximize free and inexpensive online tools and resources to mobilize people around issues and within organizations. Structured around eight categories important to community organizing, it offers descriptions and provides access to many of the most current web arenas and strategies for bringing groups together to create community change.
http://www.campaignconsultation.com/GIZMOs/eorganizer/index.html


The National ASK (Awareness, Skills, Knowledge) to Sustain Institute, sponsored by Corporation for National and Community Service, provided by Campaign Consultation, Inc. 1998, 2002.

The CNCS Resources Now! National Institute, sponsored by Corporation for National and Community Service, provided by Campaign Consultation, Inc. 2005-07.

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Learning Products and Services

Sustainability:
OntheGo@CampaignConsultation.com is designed to give information fast on building capacity. Use this online support for advice from a fundraising professional.
Contact OntheGo@CampaignConsultation.com

VISTA Campus:
VISTA Campus is an online learning environment for the VISTA community. The aim is to support you in your development throughout and beyond your VISTA service. The Campus includes self-paced tutorials and courses, reference materials, discussion boards, a campus bookstore and more to help improve your skills and connect with other VISTAs. To access the site, go to http://vistacampus.org and select the “VISTAs” option. You will need to create an account to access the content and discussion boards.

GIZMOs:
(Giving Information for Zooming Mission Objectives) GIZMOS are resource and fund development tools for you and your volunteers. They are tangible products in packets, pocket brochures, CD-ROMs, games, etc. They feature a myriad of fundraising topics such as The Case for Support, an interactive online resource. View and use our newest GIZMOs at
www.CampaignConsultation.com/gizmosplash

The Chronicle of Philanthropy:
Everyone who comes to a Resources Now! National Institute gets a free subscription to the Chronicle for a year. Participants in CNCS Campaign Consultation workshops receive the latest issue free of charge plus a $20 discount on one year’s subscription.

Workshops/Clinics:
The Corporation for National and Community Service (CNCS), through its T/TA service provider Campaign Consultation, Inc., offers a three-hour workshops and clinics for those interested.

WebWizard:
CNCS sponsors this new service that Campaign Consultation provides to assist programs and projects in maximizing their websites for program, client, volunteer and fundraising needs.

Online Courses/Webinars:
Web course delivery of topics pertinent to resource development such as — Build Fundraising Volunteer Champions and Cause Related Marketing and Corporate Partnerships.
Available through the Resource Center at http://www.nationalserviceresources.org

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Read Back Issues of OTG e-TA

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